Schedules to Terms & Conditions : Protocols

Index to Protocols:

One – Guidance relating to Content

Two – Rules relating to Appreciations

Three -Rules relating to Change of Customer.

Four –

 

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Schedule One. Rules relating to Content

One. Definitions.

Subject  — means the deceased person the memories and Appreciations of whom are displayed or sought to be displayed in Milestones website milestonesscotland.co.uk.

Entries —  are the totality of information about any subject displayed on that website.

UMR —  is in the Unique Milestones Reference number, being the token by which any Customer establishes their ownership of a subject’s entries.

Customer —  is the person standing in right of the UMR.

 

This Protocol  text is under preparation….

 

 

Lastly. Alterations to these Rules.

We may without notice amend these Rules in the light of experience of their operation.

These Rules were last updated on

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Schedule Two. Rules relating to Appreciations

One. Definitions.

Subject  — means the deceased person the memories and Appreciations of whom are displayed or sought to be displayed in Milestones website milestonesscotland.co.uk.

Entries —  are the totality of information about any subject displayed on that website.

UMR —  is in the Unique Milestones Reference number, being the token by which any Customer establishes their ownership of a subject’s entries.

Contributor — is a person submitting an Appeciation

Customer —  is the person standing in right of the UMR.

 

>>These Rules are under preparation ..

 

 

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Lastly. Alterations to these Rules.

We may without notice amend these Rules in the light of experience of their operation.

These Rules were last updated on

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Schedule Three. Rules relating to Change of Customer.

One. Definitions.

Subject  — means the deceased person the memories and Appreciations of whom are displayed or sought to be displayed in Milestones website milestonesscotland.co.uk.

Entries —  are the totality of information about any subject displayed on that website.

UMR —  is in the Unique Milestones Reference number, being the token by which any Customer establishes their ownership of a subject’s entries.

Customer —  is the person standing in right of the UMR.

Inquirer —  is a family member, or a person claiming to be a family member, who seeks the consent of Milestones to be substituted as their Customer.

DPR  — means the data protection rules applying to information held by us.

Us, We — Milestones Scotland Ltd.

Two. Procedure.

a) DPR require us to respect the identities of Customer and Inquirer. We may not initiate or consent to communication between Customer and Inquirer or Inquirers or among Inquirers without the consent of all parties. If in our absolute discretion the interests of the website so require we may decline to identify customers and inquirers to one another notwithstanding their consent.

b) Upon receipt of  a communication from an  Inquirer seeking to be substituted we shall pass the same, suitably anonymised, to our customer, together with our recommendation. Notwithstanding our customer’s views it shall be at Milestones’ absolute discretion whether to accede to any request therein. It is anticipated that where our original Customer was  not a family member  an Inquirer’s request for substitution will be routinely granted.

c) For the avoidance of doubt, upon an Inquirer becoming our customer:

i) our UMR register shall be so amended,

ii) our original customer shall retain no rights of any kind in respect of  their entries and, in particular, no right of objection to new entries submitted to and accepted by us,

iii) our original customer shall have no claim against us in respect of our sanctioning  a change of customer.

Three. Disputes.

In the event of any dispute between parties claiming the status of Customer in respect of any subject, the entries for that subject shall be taken down from the website until the issue is resolved.

 

Lastly. Alterations to these Rules.

We may without notice amend these Rules in the light of experience of their operation.

These Rules were last updated on January 11 2024.

 

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Schedule Four. Rules relating to 

the following are under preparation.

‘In time you may wish to pass your UMR on to another family member or a third party. We will normally accept that person as our customer in your place. Annexed to our Terms & Conditions is a Protocol setting out how we deal with requests.’

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Lastly. Alterations to these Rules.

We may without notice amend these Rules in the light of experience of their operation.

These Rules were last updated on

 

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